Privacy Policy
Your privacy is important to us. This policy explains how gleamForges collects, uses, and protects your personal information.
Last updated: January 15, 2024
1. Introduction
Welcome to gleamForges. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website gleamforges.company and use our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Fill out contact forms
- Request our services
- Participate in surveys or promotions
- Communicate with us via email or other channels
2.2 Types of Personal Information
The personal information we may collect includes:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Company information (business name, industry, company size)
- Communication preferences
- Any other information you choose to provide
2.3 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring website, pages viewed, time spent on pages, and other usage data through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing transactions and fulfilling orders
- Communicating with you about our services
- Improving our website and user experience
- Sending promotional materials and marketing communications
- Responding to customer service requests
- Analyzing usage patterns and optimizing our offerings
- Complying with legal obligations
4. Information Sharing and Disclosure
4.1 We Do Not Sell Personal Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4.2 When We May Share Information
We may share your information in the following circumstances:
- With service providers who assist us in operating our business
- With your consent or at your direction
- To comply with legal requirements or respond to lawful requests
- To protect our rights, property, or safety, or that of our users
- In connection with a business transfer, merger, or acquisition
- With trusted analytics and marketing partners (anonymized data only)
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication measures
- Employee training on data protection practices
- Secure data storage and backup procedures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing under certain circumstances
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small files stored on your device that help us:
- Remember your preferences and settings
- Analyze website performance and usage
- Provide personalized content and advertisements
- Enable certain website functionality
You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize personal information when it is no longer needed.
9. Third-Party Services
Our website may contain links to third-party websites, services, or applications that are not owned or controlled by gleamForges. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, in accordance with applicable data protection laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company Information
gleamForges
Mandaluyong, Metro Manila, Philippines
Business Hours
Monday-Saturday: 7:00 AM - 6:00 PM
Sunday: 8:00 AM - 4:00 PM
For detailed information about how we handle cookies, please visit our Cookie Policy. For information about our terms of service, please visit our Terms of Service.
Questions About Your Privacy?
We're here to help. Reach out to our privacy team with any questions or concerns.